Privacy Policy

Zen Zone Renovations · Effective Date: June 14, 2026

Zen Zone Renovations (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit zenzonerenovations.com or contact us about our renovation services in Brooklyn and Manhattan, NY.

1. Information We Collect

1.1 Information You Provide Directly

When you fill out a contact form, book a free consultation, call us, or send us an email, we may collect:

Name, email address, phone number, and mailing address

Details about your renovation project (scope, timeline, budget)

Property address and building type (brownstone, condo, co-op, commercial, etc.)

Any other information you choose to share

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and browser type

Pages viewed and time spent on the site

Referring URLs and device information

Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party platforms such as Google, review sites, or referral partners — for example, if you find us through a referral or leave us a review.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule free consultations

Prepare estimates, proposals, and project plans

Manage ongoing renovation projects and communicate project updates

Process payments and maintain financial records

Improve our website and service offerings

Send you relevant updates, promotions, or follow-up communications (you may opt out at any time)

Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With subcontractors, architects, designers, or other professionals involved in your project, strictly as needed to complete the work.

Business Partners: With trusted vendors and showroom partners we refer you to for materials and finishes.

Legal Requirements: When required by law, court order, or government authority.

Business Transfers: In connection with a merger, acquisition, or sale of our business, with appropriate confidentiality protections.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain business records, and comply with legal obligations — typically for the duration of your project plus up to seven (7) years thereafter for tax and legal purposes.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate data

Request deletion of your information (subject to legal obligations)

Opt out of marketing communications at any time

To exercise any of these rights, contact us at the information below.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., showroom partners, review platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our website with a new effective date. Your continued use of our site or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Zen Zone Renovations

Owner: Jeremy Couts

Phone: (845) 283-6152

Email: [email protected]

Website: zenzonerenovations.com

Brooklyn, NY 11216